Refund policy

 MANWASH Pty Ltd Returns Policy

At MANWASH Pty Ltd, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward returns policy to make the process as easy as possible for you.

Returns for Full Refund

If you are not entirely satisfied with your purchase, you can return the item(s) for a full refund. Please follow these steps to initiate a return:

  1. Return Period: Ensure that the item(s) you wish to return are sent back within 30 days of the purchase date.
  2. Condition of Items: The item(s) must be returned in their original condition, unused, and with all original packaging and tags attached.
  3. Proof of Purchase: Include your receipt or proof of purchase with the returned item(s).

Return Process:

  1. Contact Us: Before sending back your item(s), please contact our customer service team at [your customer service email/phone number] to notify us of your return and to receive a return authorization number.

  2. Package Your Return: Securely package the item(s) you are returning, including your receipt or proof of purchase and the return authorisation number.

Shipping: Send the return package to the following address:

MANWASH Pty Ltd 

unit 4/26 Barry Road

Chipping Norton New South Wales 2170, Australia

Please note that customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.

Refunds:

Once we receive your return package, our team will inspect the item(s) to ensure they meet the conditions outlined above. After inspection, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear on your account, depending on your bank or payment provider.

Contact Us for Assistance:

If you have any questions or need assistance with your return, please do not hesitate to contact our customer service team at info@manwash.com . We are here to help and ensure your experience with MANWASH Pty Ltd is a positive one.

Thank you for choosing MANWASH Pty Ltd. We appreciate your business and look forward to serving you again in the future.